Quality Every Time
We believe quality is the responsibility of every person in our company. This means every cleaning technician we employ carries out quality inspections on every job, so you can expect the best professional cleaning service, every time. We’ve developed a comprehensive Quality Assurance programme to uphold these high standards, with regular on-site inspections and follow-up calls by our customer care team to make sure you’re getting the best cleaning service. We encourage client feedback and respond to queries and complaints in a timely fashion. Click here to view our quality assurance report
Peace of Mind
We employ only responsible, trustworthy and professional staff. Every member of our team is security checked, so you can be completely confident that the people cleaning your premises are reliable, respectful of your property and properly trained to provide the best cleaning service. We have back up staff on-call to make sure the job always gets done.
Your property is important to us, so for additional peace of mind our cleaning technicians are covered by comprehensive public liability insurance cover of up to $10,000,000.
100% satisfaction guarantee
At ICC we stand behind our promise of expert quality service every time. This commitment to excellence comes with a 100% satisfaction guarantee. If, for any reason, you are not completely satisfied with our service, we’ll put it right within 24 hours at no extra cost to you.
Our philosophy is to offer a cleaning quote that is competitive and fair for the high level of service we provide. Our ultimate goal is not to undercut, but to maintain a consistently excellent service at a reasonable price. This approach saves you money and builds strong working relationships without the need for long-term contracts. We are always happy to discuss our range of services in person, because it allows us to understand your needs and respond with the right solution at the right price. Get a quote for cleaning now >>